HOLIDAY RETURN POLICY -- In effect from November 20th thru Dec 20th 2016.
Independent Reign will accept returns on NEW/UN-USED items until January 10, 2017 for items purchased between November 20th through December 20th of 2016.
Custom, altered, and personalized items are not eligible for return. Shipping fees and expedited fees are non-refundable.
STANDARD RETURN POLICY
Please contact me if there are any problems with your purchase or any damages during shipping and I'll be happy to work it out with you.
If you are unhappy with your purchase it may be returned within 14 days of delivery date for a refund of the purchase price less packaging/shipping fees paid. Item must be in new, un-used condition. Please contact me for return shipping address prior to returning any items.
Please note that if you received "free shipping" on an item that is returned, the refund will be less the actual shipping/packaging cost incurred.
Shipping Upgrades and rush order fees are non-refundable.
NOTE: Items that are customized, altered or monogrammed are considered "Final Sale." All custom pillows are also Final Sale.